MONKEY BUSINESS

The Monkeys of the Chinese zodiac are known for being fast learners.
 
One of the goals in mediation is for the parties to learn more about how to manage their own conflicts in the future. Mediation is a proven process for resolving conflict. The lessons of mediation include:

• understand the interests which underlie positions
• explore the issues and understand them from the other person’s perspective
• use creativity to generate options
• consider how realistic the options are
• listen, ask questions, acknowledge people

 
It is possible for anyone in conflict to learn any of these lessons and to apply them in their current dispute and beyond. Being a fast learner can help anyone to manage and resolve conflicts more effectively.

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