![]() In 2009, the Hong Kong Government launched a pledge scheme whereby companies could pledge to use mediation first in the event of disputes. There are now over 400 signatories to the pledge. In difficult times, having a process which is respectful, inclusive, future focused and constructive can make all the difference. Without such a process people can feel despair, anger and deep frustration. We can see the results of a lack of process on the streets of Hong Kong. It is time to choose.
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